Customer Service

Customer Service

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Shipping & Delivery

We strive to ensure that your goods are delivered on time. For deliveries within Nairobi, it is done within 3 hours on confirmation of the order. Orders headed to up country that is the Rift Region, Coastal towns and Upper Eastern are delivered next day in the morning.

 

Returns & Replacements

We want you to be delighted every time you buy from us, but we realize that on occasion you may want to return product/s. We have a 100% guarantee of satisfaction. If for any reason you are not completely satisfied with any of our products, you may return them for a prompt and courteous exchange as long as the products are still in resalable condition within 14 days.